Contact the blockspinscasino.org.uk editorial team
This page belongs to Blockspins casino's independent information site, and this section explains how to reach the people who write and maintain it. If you have a question about something you have read here – a figure that looks out of date, a page that needs correcting, or a general query about our content – email us at [email protected]. We aim to reply within 48 hours. We are not the casino operator, and this inbox is not connected to any player account.
Questions about your Blockspins account
We publish information about Blockspins as a crypto casino and sportsbook, but we have no access to player accounts, balances, deposits or withdrawals. If you write to us asking us to check a pending withdrawal, unlock a bonus, or reset a login, we simply will not be able to help – not because we are unwilling, but because the account sits entirely outside our systems.
Queries of that kind need to go through the operator's own support channels on its platform, typically its live chat or its own account-support email. Those channels have visibility into your specific account; ours does not, whatever the question.
Why the distinction matters
Keeping this split clear protects you as much as it protects us. An information portal that pretended to resolve account issues would either give you wrong answers or waste time you could spend with someone who actually holds your details. We would rather be plain about what our inbox is for – content questions, corrections, and feedback on this site – than blur that line and leave you waiting on a reply that was never going to fix anything.
Frequently asked questions
Can you check the status of my withdrawal?
No. We do not have access to any player account, so withdrawal status, deposit history and balance queries all need to go to the operator's own support team directly.
Do you work for Blockspins?
No. This site publishes independent information about the operator; it is not run by Blockspins and cannot act on its behalf.
How long does it take to hear back from you?
We reply to genuine content queries within 48 hours, sent to [email protected].
What should I include in my message?
Tell us which page you're referring to and what looks wrong or unclear, so we can check it against our sources quickly.
If gambling has stopped feeling like entertainment, free and confidential support is available at BeGambleAware.org, whatever the nature of your query to us. This site is intended for people aged 18 and over (18+) only.
Access to this site is restricted to persons aged 18 and over (18+). We want your play to stay enjoyable – for free, confidential support, visit BeGambleAware.org.